“In the course of a decade, Ken Norton fundamentally changed the way you communicate, schedule and get around.”
“One of the most creative and encouraging thought leaders in the field.”
“One of those rare product managers who combines both product vision and a strong technical background.”
Ken is a partner at GV (formerly Google Ventures) where he provides product and engineering support to more than 300 portfolio companies including Uber, Nest, Slack, Foundation Medicine, and Flatiron Health. Prior to moving to GV, Ken was a group product manager at Google. In his years as a PM at Google, Ken led product initiatives for Google Docs, Google Calendar, and Google Mobile Maps.
Ken joined Google in 2006 with the acquisition of JotSpot, where he was vice president of products. Before JotSpot, Ken led product management at Yahoo. Back in the day when he was a software engineer, he was one of the first 50 employees of CNET and the founding CTO of Snap (which became NBC Internet).
Ken has written extensively about the craft of product management. His classic essay How To Hire a Product Manager became the playbook for a generation of product managers. He's also the reason donuts and product management have become synonymous.
Ken has a bachelor's from Boston University and a master's from Rensselaer Polytechnic Institute. His favorite donut is the old-fashioned.
How to Hire a Product Manager
The classic essay on the role of product management
Books for Product Managers
Essential product management reading
Ants and Aliens
Why you need a thirty-year plan (yes, thirty)
How to Work With Software Engineers
My ten-step plan for working with engineers
Please Make Yourself Uncomfortable
What product managers can learn from jazz musicians
10x Not 10%
Product management by orders of magnitude
Leading Cross-functional Teams
Always bring the donuts
What to Do in Your First 30 Days
Tips for how product managers should approach their first month
Blameless Post Mortems
How do you respond when things go wrong?
How I Read More Books
I read 61 books last year and it was easier than I thought
Only One Priority
How do you accomplish the most important tasks?
Off the Rails
Balancing product impact and seniority in a PM career
The PM Mind Meld
How do you keep the CEO and PM on the same page?
Machine Learning for Product Managers
How do you get started with machine learning?
Getting the Job Done
Why judgment matters more then outcomes
When Product Culture is Rotten
Can you change your company's culture?
Deciding to Make a Decision
Why ambiguity is the worst thing in product management
One-On-Ones Are Essential
How do you make the most of one-on-ones?